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My camera/microphone does not work. What should I do?

Make sure you complete every important step
Written by Julia Kistochkina
Updated 11 months ago

We have previously covered, how to start a conference. 

In this short chapter we are going to explain in detail how microphone and camera setup should go. With this advice you will be able to provide seamless performance to your online meetup.

Once you have pressed the “Start” button to begin an instant event.

You'll find yourself in the conference room that should look something like this:

with a small pop-up:

Make sure you press “Allow” before anything else. This simple step will allow all of your equipment to function properly during the conference.
Pay attention to the control buttons on top of the conference screen.

Conference host will have both, the microphone and the camera, turn on at the start of the meeting by default. Everyone else (participants) will have to turn their camera and microphone as needed by pressing on the corresponding buttons as follows:
You will know those are on if both icons turn green like this.

A short videoinstruction on how to turn on the camera and microphone:


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