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My camera/microphone does not work. What should I do?

Make sure you complete every important step
Written by Julia Kistochkina
Updated 4 months ago

In this short chapter, we are going to explain in detail how the microphone and camera setup should go. With this advice, you will be able to provide seamless performance to your meeting.

You'll find yourself in the meeting room that should look like this:

with a small pop-up:

Make sure you press “Allow” before anything else. This simple step will allow all of your equipment to function properly during the meeting.

Pay attention to the control buttons on top of the screen.

The meeting host will have both, the microphone and the camera, turn on at the start of the meeting by default. Everyone else (participants) will have to turn their camera and microphone as needed by pressing on the corresponding buttons as follows:
You will know those are on if both icons turn green like this.

Short video instruction on how to turn on the camera and microphone:


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